Frequently Asked Questions:

Are you a non-profit?

No, we are a Benefit Corporation with a dual mission of helping rescue organizations and (maybe, hopefully, eventually) making money. This structure gives us the most flexibility to create a self-sustaining company, although we may change to a non-profit organization in the future.

Is my donation tax deductible?

We're not tax experts and this isn't legal or tax advice, but we don't think so.

I can't find the rescue organization I want to donate to. Can I still send them the donation portion of my gift?

Yes, if they accept donations! Just specify their website or contact info in the "Special Requests" section of your box customization, or send us a message at

When will my chosen org receive the donation?

We fulfill all donations 30 days after order delivery. This allows return period in which we can give a full refund. We aren't logistically able to donate the money early and provide a partial refund for the rest, but we can fulfill the donation earlier if you want to forego the chance to return your box. If that's your preference, please email!

Don't see your question? Ask away! Email at:

or text:

1 (508) 921-0270